CGPC Enhanced Access Service
What is the CGPC Enhanced Access service?
The new GP contract requires local GP Practices to work together to deliver services collectively. One of the objectives of this contract is to continue to deliver services between 18:30 and 20:00on weekday evenings and between 09:00 and 17:00 on a Saturday. CGPC is working closely with Croydon Practices to support the delivery of this Enhanced Access service.
This services offers both GP and Nurse Appointments which will are available to patients, either via face-to-face or via a telephone/video consultation.
How do I get an appointment?
GP and Nurse appointments can be booked by your own Practice up to two weeks in advance. The Doctors and Nurses you will see may not be your own so you will be asked to provide consent for them to view your medical records before an appointment will be given. If you are seeing the Nurse for dressings, you must take the dressings your Practice has prescribed you as they may not have the ones you require.
How do I cancel an appointment?
If you are unable to attend your appointment it is important you let us know so we can offer the appointment to someone else.
If you received a text message to remind you of the appointment, the easiest cancellation method is to reply "CANCEL" to this reminder message. Alternatively, you can cancel your appointment by informing your own Practice during their normal opening hours.
Where will the appointment take place?
When you contact your own Practice to book the appointment, you will advised whether you are required to attend in person or whether the appointment will be conducted via the telephone. If you are required to attend in person, the receptionist will advise you of the location.
The tables below provide a guide to the location of the hubs throughout the week for the Practices listed.
Centres
SELNASH PCN and GPNet5 PCN Practices
- Addington Medical Practice
- Broom Road Medical Practice
- Farley Road Medical Practice
- Queenhill Medical Practice
- Birdhurst Medical Practice
- Friends Road Medical Practice
- Haling Park Medical Practice
- Stovell House Surgery
- Violet Lane Medical Practice
| Enhanced Access Hub Location | Enhanced Access Hub Operating Hours |
|---|---|
| The Farley Road Medical Practice 53 Farley Road Croydon CR2 7NG |
Monday: 16:00-20:00 |
Mayday South PCN and Croydon Link PCN Practices
- Eversley Medical Centre
- Headley Drive Practice
- London Road Medical Practice
- New Addington Group Practice
- North Croydon Medical Centre
- Thornton Road & Valley Park Surgery
- East Croydon Medical Centre
- Edridge Road Community Health Centre
- St.James Medical Centre
| Enhanced Access Hub Location | Enhanced Access Hub Operating Hours |
|---|---|
| North Croydon Medical Centre 518 London Road Thornton Heath CR7 7HQ |
Monday: 16:00-20:00 |
| New Addington Parkway New Addington Croydon CR0 0JA |
Monday: Not available |
| Edridge Road Community Health Centre Impact House 2 Edridge Road Croydon CR0 1FE |
Monday: Not available |
One Thornton Heath PCN Practices
- Auckland Surgery
- Mersham Medical Centre
- Parchmore Medical Centre
- South Norwood Hill Medical Practice
- North Croydon Medical Centre
- Thornton Road & Valley Park Surgery
| Enhanced Access Hub Location | Enhanced Access Hub Operating Hours |
|---|---|
| Parchmore Medical Centre 97 Parchmore Road Thornton Heath Croydon CR7 8LY |
Monday: Not available |
| Upper Norwood Group Practice Chaucer House 130 Church Road Croydon SE19 2NT |
Monday: 16:00-20:00 |
SPC Heathcare PCN Practices
- Bramley Avenue Surgery
- Mitchley Avenue Surgery
- Old Coulsdon Medical Practice
- Selsdon Park Medical Practice
- Woodcote Medical
| Enhanced Access Hub Location | Enhanced Access Hub Operating Hours |
|---|---|
| Selsdon Park Medical Practice 97 Addington Road Selsdon South Croydon CR2 8LG |
Monday: 18:30-20:00 |
| Woodcote Medical 32 Foxley Lane Purley CR8 3EE |
Monday: Not available |
What happens after my appointment if I need a follow-up or further care?
Your registered GP Practice and the Enhanced Access Service are linked electronically so that after your consultation a discharge summary will be sent. The management of any follow-up, onward referral or further medical care will remain with your registered GP Practice.
If you have any questions about the Croydon GP Collaborative, or you would like to know more about the services we offer, how to make a compliment or complaint, then you can do so via our contact us page.
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