This website is run by Croydon GP Collaborative
We are committed to making our websites accessible so it can be used by as many people as possible.
Introduction to Web Accessibility
We aim to make our websites accessible to the widest possible audience. This means, for example, that you should be able to:
We’ve also made the website text as simple as possible to understand.
Some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.
If you have a disability then AbilityNet has advice to help you make your device easier to use.
All of the pages within the website aim to conform to the Accessibility standards which are set out by the World-Wide Web Consortium (W3C) and other accessibility guidance. This website is tested against Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. We designed all pages of this website to be fully accessible with the standards and encompass all disabilities that affect access to the website.
If you have problems accessing information on this website, or would like any information in a different format like a more accessible PDF, large print, easy read, audio recording, or braille. Please use one of the following method:
We'll consider your request, and get back to you within 30 working days.
We're always looking to improve the accessibility of the website.
If you find any problems which aren't listed on this page, or think that we're not meeting the requirements of the accessibility regulations then please contact our practice manager by using our secure online contact us form.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our surgeries has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Croydon GP Collaborative is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
We continually monitor the accessibility compliance of our site and any updates made we follow strict WCAG 2.1 (AA) guidelines criteria.
We have now integrated a new Accessibility Widget called UserWay. You can read more about this below.
The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.
Userway provides the following accessibility functionality:
This website is designed to be compatible with the following assistive technologies;
How our site looks and works is based on HTML5, CSS3 and we test for and support the following browsers:
We conduct internal testing against known accessibility issues which are not able to be found through automated testing, on a sampled basis.
This statement was prepared on 27th June 2022. It was last reviewed on 21st August 2024 by Tree View Designs Ltd. We tested the home page and 10 random pages. Next review due 21st August 2025 to be carried out by Tree View Designs Ltd.
If you have any questions about the Croydon GP Collaborative, or you would like to know more about the services we offer, how to make a compliment or complaint, then you can do so via our contact us page.
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